Once you buy an item we would like to ask you to contact us by email to confirm : color, shipping address and contact details.
We make every effort to prevent shipping damages.
It's extremely important you inspect the product for damages before the driver leaves. If your item appears damaged you should refuse it.
Once you sign for it you cannot claim in-transit damage.
Also make sure received item matches the description.
If you're not happy with the item, please contact us to discuss it.
It's often a simple misunderstanding that we will be happy to correct.
Please be prepare some of our items can be heavy and deliveries are usually made by one person.
We will deliver on a ground floor. Our drivers are always happy to assist.
Please make sure there is always someone to help carry the item.
We offer a free delivery to most UK destinations. Please check our map for more details.